CRM SUPPORT

Customised to suit each of our Customer needs, from training, adoption, customisation to ongoing administration services achieving high RO.

CRM Administration & Support

Ongoing support improves productivity and adoption.

Support, Administration and Customising expertise is critical to the continued success and wider adoption of any CRM implementation.

After successful implementation, you may engage us for ongoing support via email, phone irrespective of your location. This option can save you half the cost of hiring a full time Salesforce Administrator. Our Support packages are not limited to Administration but also include Apex, Visualforce and API development. Alternatively, if you think you may need dedicated monthly support, feel free to talk to our Sales team about our dedicated resource package.

Compared to other applications Salesforce(R) CRM is relatively simple and easy to use and basic configurations can be managed by day-to-day users. However, on many occasions your focus is on a business to run and your sales teams have revenue targets to deliver. Managing and administering the CRM application is not a competency that is core to delivering value to your customers. We can take that up for you and ensure high quality service and timely support is provided to your business. Talk to us about the different support packages we have to offer.

Support Benefits

  • Best Practice, Training and Support
  • Access to Certified Developers and Administrators
  • Maximises your Return on Investment (ROI)
  • 12 x 5 Phone / Email Support
  • 4 Hour response for all issues
  • Dedicated Contact

Thinking of support, contact us for flexible support packages.

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