SUPPORTING YOUR CRM JOURNEY

CloudRiverdale supports businesses develop custom enterprise and highly integrated solutions, enabling a collaborative working environment.

Who we are

Cloud Riverdale Pty Ltd is an Australian based cloud computing company focussed on Implementation, Integration, Data Migration, Support & Training for cloud based CRM and Mobility solutions. Our team is composed of technical, operational and business executives with decades of hands-on experience in the application of technology to provide superior business outcomes.

We provide a portfolio of the following cloud based services:

  • CRM Implementation
  • CRM Integration
  • CRM ongoing support
  • Force.com(R) solution design, development and customisation
  • App exchange App development
  • Custom Mobile apps with CRM data both on Android and iOS

Client satisfaction is the primary focus at Cloud Riverdale. We are dedicated to providing the latest appropriate technology solutions to improve and transform your business. Based on our past experience, our understanding of your business and the latest technology trends, we offer expert advice on meeting your goals and objectives. Cloud Riverdale provides continuous and personalised support during and after implementation.

Why Choose Us

Approach

We understand your goals and objectives, match that to the existing cloud based technology and advise you on how to proceed within a feasible budget and timeline. We analyse your business processes and implement these in a technology solution. We endeavour to place ourselves in the client’s shoes and walk with them to success.

Support

At CloudRiverdale, our interaction does not end with implementation. Our seasoned team of technical experts supports you with:

  • Expert guidance to keep you operating at peak effectiveness and efficiency.
  • Advanced tools and resources including a comprehensive online knowledge base and web-based screen sharing support.
  • Easy online access to the latest upgrades, fixes and enhancements.
  • Telephone, email and online support options.
  • Training on request.

Services

  • CRM Implementation Services
  • CRM Integration Services
  • CRM Support Services
  • Data Migration
  • Force.com(R) Solutions Design, App Development & Customisation
  • Mobile apps

TEST SERVICES

  • System Testing
  • System Integration Testing / End-to-End Testing
  • Non-Functional Testing - Performance Testing
  • Non-Functional Testing - Service Continuity/Resilience Testing
  • User Acceptance Testing
  • Production Verification
  • Key Service Differentiators
  • Test Delivery Methodology

SERVICES

  • CRM Consulting
  • CRM Implementation
  • CRM Integration
  • Data Cleaning & Migration
  • Administration & Support

QUICK START PACKAGES

  • CRM implementation package for small business

CASE STUDIES

  • Amazon S3 Salesforce® Integration
  • Xero Salesforce® Integration
  • Google Apps Salesforce® Integration
  • Salesforce® CRM replaces Sugar CRM
  • Pharma Industry Salesforce® CRM implementation